FAQ
Questions, answered
The short version of how Telbox works — pricing, privacy, platforms, and the developer platform. Still stuck? Contact support.
Getting started
What is Telbox?
Telbox is a voice-first messenger that remembers. Send a voice note and you get the summary, the tasks, and the answer — and you can ask your own history anything. Underneath, it's voice + AI privacy infrastructure: every message and call is end-to-end encrypted, and AI is on from the start but always in your hands — turn it off per conversation or entirely, anytime.
Is Telbox free?
Yes. The Free plan gives you unlimited encrypted messaging and calls, voice notes with transcription, and a monthly AI quota. Plus ($9.99/mo) lifts the AI limits; Pro unlocks your cloned voice.
What platforms is it on?
iPhone and iPad first (in TestFlight now, App Store coming soon), Android in active beta, and native desktop + web on the roadmap. Read-sync across your devices is built in. Get the app →
How is Telbox different from WhatsApp, Telegram, or Signal?
Telbox is built around your voice — notes become summaries, tasks, and a searchable memory no other messenger gives you. And it's the only one where AI agents run as cryptographically verified participants inside the encrypted chat. See the features →
Privacy & security
Is it really end-to-end encrypted?
Yes. Messages use Envelope v1 (X25519 + AES-256-GCM + Ed25519) and calls add a forward-secret key exchange with per-frame encryption. The server only ever holds ciphertext. How it works →
Does Telbox train AI on my messages?
No. When you use AI, your content goes to an endpoint that is contractually bound never to train on it — on every tier, free included. Turn AI off and nothing leaves the encrypted envelope at all. Encrypted transport, AI on your terms.
What does "AI on your terms" mean?
Transport is always end-to-end encrypted. The only choice is whether AI processes your content to summarize or answer — and that's your switch, per conversation and per group. AI off = pure E2E. AI on = no-train understanding.
What are verified agents?
Every Telbox agent has its own cryptographic identity. Its messages are signed and verified on your device, so a "verified" badge is a proof, not a label anyone can fake. Revoke an agent and every message it ever sent loses its badge, retroactively.
Developers & the API
Does Telbox have an API?
Yes — a developer platform, currently in preview. Build AI agents that run as verified participants, send messages and voice notes, read and summarize threads, and reach the world through MCP both directions. Explore the platform →
Where are the docs and SDKs?
Full documentation lives at docs.telbox.ai, with first-class Python (
pip install telbox) and TypeScript (npm i @telbox/sdk) clients generated from the same OpenAPI spec. Self-serve keys land with the preview — request early access →.How do I build an agent?
Describe what you want in plain language — the
@build compiler turns it into a typed, validated agent you can preview and create. Or start from one of 10 templates. Every agent begins draft-only; you grant authority per capability with hard limits.Can my agent be called from Claude Code or Cursor?
Yes. Telbox speaks the Model Context Protocol both directions: your agent can consume external MCP servers, and every published agent is itself an OAuth-gated MCP endpoint callable from Claude Code, Cursor, Zed, and Codex.
Plans & business
What's the difference between the plans?
Free covers encrypted messaging, calls, and a monthly AI quota. Plus lifts the AI limits; Pro adds your cloned voice and deeper insights. Business adds shared workspaces and admin. See pricing →
What is Telbox for Business?
Two products: the Voice Workforce ($99/seat/mo) — team-wide voice memory you can search — and the Voice Cloud API for embedding Telbox's verified voice + AI in your own product. Learn more →
What is a Sovereign Cell?
A self-hosted, regulator-grade deployment for banks and institutions: data never leaves your cloud, keys live in your KMS, and Telbox is only a trust broker — never a data processor. Details →
Where is Telbox based?
Telbox is headquartered in the Dubai International Financial Centre, UAE, with pricing tuned for emerging markets and English + Arabic support today.